A local health organization in Newcastle City Council is seeking a Part-Time Admin Officer to provide high-quality administration support in the HNE Oral Health Contact Centre. This role involves managing inbound calls for dental care requests, utilizing electronic booking systems, and ensuring effective communication while handling sensitive information. The ideal candidate will have experience...
A leading retail pharmacy group is seeking a motivated Contact Centre Operator in Australia. This role involves managing a high volume of customer inquiries via calls and emails, delivering operational guidance and troubleshooting assistance. Ideal candidates will have experience in customer service, strong communication skills, and a team-oriented mindset. Join a friendly, high-energy contact...
Contact Centre Sales Agent – AAT Kings (Sydney, NSW) Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat) Salary: A$***** - A$***** Turn your passion for travel into a career that inspires others to explore! At AAT Kings, we don't just sell holidays, we create life-changing moments. For over a century, we've been taking guests on unforgettable journeys across Australia and New Zealand. As part...
About VU: At Victoria University, we are committed to fostering a positive workplace culture that supports the provision of advice to current and future students. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places...
Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...
Apply now Job no: WWREQ0031696 Employment type: Full Time Location: Canberra, Sydney, Darwin, Brisbane, Melbourne, Perth Categories: Consulting About The Role Kinetic IT are looking for an experienced Contact Centre Platform Specialist us on a contract basis till the end of June 2026. This role will support a key project focused on uplifting and modernising our customer contact...
A government-owned water utility in South Australia seeks a Customer Care Centre Officer to be the first point of contact for customer inquiries via multiple channels. You will promote the utility's initiatives and resolve customer queries, ensuring high-quality service. The ideal candidate should excel in communication and thrive in a fast-paced setting. Strong attention to detail and a...
Only applicants with full Australian Citizenship can be considered for this role, due to security requirements. Optus is anAustralian telecommunications company, delivering more than 11 millionservices to our customers every day across mobile,broadbandand digital solutions. Join Optus as a Senior Contact Centre Specialist, whereyou’lldeliver advanced technical support and managedservices across...
Permanent Full Time role | AM Roster Geelong, VIC Location | Hybrid working Fantastic employee benefits Are you passionate about delivering exceptional customer service? Do you enjoy making a positive impact on customers both in their homes and on the road? Then join the Member Engagement team at RACV as an enthusiastic phone-based Customer Service Consultant. Utilising your strong...
We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising. That's why a career with us means creating the future you want, while...
About The Role This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. This role is essential to maintaining service continuity and timely resolution of procurement escalations across the cluster. Working arrangement - Initially 5 days on-site during training - Transition to hybrid: 2 days in the office...
A leading healthcare provider in Australia is seeking Customer Service Representatives for their Contact Centre. Successful candidates will be responsible for delivering exceptional service and handling inbound inquiries. Full-time and part-time roles are available with a competitive hourly rate of $35.30 plus benefits, including salary packaging options. Candidates must have experience in...
Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...
Customer Sales Representative (Inbound Contact Centre) - Full-time We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea...
Create our future together at the City of Greater Geelong At City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung country such a great place to live, work and study. We’re going through an...
About this role ASO2 Customer Service Officer – Contact Centre Pool at SA Housing Trust. Short-term contract based in Adelaide (postcode 5000). Accountable to Team Leaders and Manager Contact Centre. Open to all eligible applicants (Job reference: 713139). Responsibilities - Undertake inbound and outbound contact and administrative processes as required. - Provide accurate, responsive and...
A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...
A prominent member-focused organization in Australia seeks a strategic Senior Manager Workforce Optimisation to lead teams ensuring efficient operations at their Contact Centre and Member Service Centres. The successful candidate will develop business strategies, manage key relationships, and drive workforce management initiatives while overseeing performance analytics. Candidates should have...
A leading recruitment agency is hiring multiple Contact Centre Operators in Ballarat for a short-term contract. This full-time position, requiring full onsite availability, entails assisting a diverse customer base in a high-volume customer service environment. Ideal candidates will have experience in contact centres, strong computer skills, and a calm, professional approach. The role emphasizes...
A leading recruitment agency is seeking Contact Centre Operators in Ballarat for a full-time, short-term contract. The role requires full onsite availability and involves assisting a diverse customer base in a high-volume customer service environment. Ideal candidates will possess experience in contact centres, strong computer skills, and a calm, professional demeanor. The position emphasizes...