About This Role IMED North Tasmania are seeking two customer focused and dedicated Contact Centre Agent to join the team either Launceston or Latrobe. There are currently two permanent Full time positions working Monday to Friday, shifts scheduled between the core hours of 8:00am and 5.30pm. This role is the perfect role for individuals who love to engage with the local community via the...
A leading support service organization is looking for a candidate for a regional position focused on procurement duties. Responsibilities include delivering excellent customer service, resolving enquiries, and liaison with stakeholders. The ideal candidate should have strong communication skills and experience in a call or contact center. This position offers a hybrid work arrangement...
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
Join to apply for the Senior Contact Center Specialist role at Peoplebank 1 week ago Be among the first 25 applicants Join to apply for the Senior Contact Center Specialist role at Peoplebank - Contact Centre Experience required - Candidates must be Australian Citizens - Great Career Prospects Our client is looking for a Senior Contact Centre specialist to join its operations team on a...
A leading service provider in Australia is seeking a Customer Contact Officer based in Ballarat. In this critical role, you’ll respond to inbound calls and facilitate effective communication to help Victorians access essential services. The position offers 5 weeks of paid training, ongoing development, and a supportive environment. Candidates should have strong customer service skills, the...
A leading financial institution in Australia is seeking a Principal Software Engineer to drive technical vision for a large-scale Contact Centre transformation. In this pivotal role, you will lead the design and delivery of a modern, cloud-based platform, integrating voice and digital channels. Candidates should have strong skills in backend engineering, particularly with .NET, API design, and...
A global outsourcing company is seeking multiple Customer Service Representatives for its Maroochydore Contact Centre on a Full-Time or Part-Time basis. This entry-level position emphasizes exceptional customer service and problem-solving skills, catering to various inquiries in a dynamic environment. Candidates must be Australian citizens, at least 18 years old, and available for rotating...
A leading AI CRM provider is seeking a strategic Account Executive to join their Public Sector team in Melbourne, Australia. The role focuses on transforming customer service for government agencies through innovation in contact centers. Candidates should have proven sales experience in SaaS, a strong understanding of contact center trends, and experience engaging with government processes. Join...
A technology company based in Brisbane is looking for a UAT Specialist with strong skills in UAT methodologies and proven experience with Azure DevOps. The role involves planning and executing structured UAT cycles while effectively managing stakeholder communications. Familiarity with test automation and contact center platforms is advantageous. This position offers an exciting opportunity to...
Across Home Health, we’re transforming the way we work in our local communities to improve health and care outcomes for customers. By working together, differently – we believe we will be able to plan and deliver better care for customers. We'll be able to support customers to live vibrant, healthier, more independent and fulfilling lives. And we'll help them to be part of thriving and supportive...
A leading financial services company in Australia is seeking an entry-level candidate for a full-time position in their contact center. The role involves providing exceptional service and managing client relationships through inbound and outbound calls. Candidates should have client service experience, strong communication skills, and problem-solving abilities. Following initial training, this...
About the Company Recoveriescorp, part of Symbos Group, has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday! Recoveriescorp is entering a period of rapid growth and is securing...
A leading IT consultancy in Melbourne is seeking a Contact Centre SME to provide architecture and delivery support for AI-powered solutions. The role involves acting as a technical expert in contact centre technologies, working closely with clients to design innovative solutions. Ideal candidates will have strong experience with Amazon Connect and other platforms, with a focus on enhancing both...
A leading company in customer service is seeking customer service superstars for contract positions in Maitland. The role requires excellent communication skills, attention to detail, and experience in contact centers. Candidates must be available for a rotating roster, including weekends and public holidays. This is a fantastic opportunity for those eager to step into a dynamic environment, with...
A global customer service provider in Western Australia seeks a Team Leader to manage and motivate a team of Customer Service Agents. In this role, you'll drive a high-performance culture through coaching, data analysis, and stakeholder partnerships. You will navigate team dynamics and ensure operational excellence while fostering a positive workplace environment. Applicants should have a minimum...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A health and community services provider based in Melbourne is seeking a proactive Contact Center Team Leader. You will lead a team of 10-15 specialists, driving customer conversion and performance improvements. Ideal candidates will have experience in managing teams, sales coaching within a contact center, and familiarity with tools like Genesys and Salesforce. This role includes several...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...