A leading Australian telecommunications company is seeking a Manager for Contact Centre Management to oversee a large government agency. In this senior role, you will drive delivery of managed services including incident management and change delivery. Ideal candidates have over 10 years' technical experience and 6 years' leadership in complex environments. You will engage with senior...
1 day ago Be among the first 25 applicants This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$145,000.00/yr - A$145,000.00/yr Lead. Drive. Win. We’re on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing...
At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential...
About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific...
A leading telecommunications company is seeking a Manager for Contact Centre Management in New South Wales. This pivotal leadership role involves managing a large technical team and ensuring high-quality service delivery for a government client. Candidates should have over 10 years of experience in technical roles and significant expertise in ITIL processes. The company offers a competitive...
Join to apply for the Contact Centre Manager role at MUFG Pension & Market Services. A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust,...
A leading Australian bank is seeking a Team Manager for their Customer Contact Centre in South Yarra. The successful candidate will lead a team of up to 18 specialists, focusing on delivering exceptional service and managing daily operations. Responsibilities include coaching and mentoring the team to achieve service and sales targets. Ideal candidates will possess strong management skills, sales...
First Nations Team Manager – Service Contact Centre - Full-time - Department: Roadside Service Providers We're one of Australia’s most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental,...
A customer-centric financial institution in South Yarra seeks a Team Manager for their Customer Contact Centre. You'll lead a team of specialists, ensuring exceptional service and developing team members. This full-time role offers flexible working, and requires strong team management and sales experience. Join a bank that benefits everyday people and enjoy fantastic employee benefits, including...
A leading recruitment agency is seeking a Director for Managed Contact Centre Services. This pivotal role involves overseeing strategy and operations across multiple countries, ensuring service excellence in a competitive market. The ideal candidate will have over 15 years' experience in ICT or Telco service delivery, proven leadership of large operational teams, and a deep understanding of Cloud...
A leading service recruitment firm seeks a Director for Managed Contact Centre Services. This pivotal role involves owning strategy and operations of contact centre services across multiple regions. Candidates should possess over 15 years in ICT or Telco delivery, strong stakeholder management skills, and expertise in transforming contact centre operations. The position requires leadership over a...
Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...
Job Description Proudly welcoming First Nations talent At NRMA, we honour the stories, knowledge, and unique strengths that First Nations peoples bring to our organisation. As we move towards a cleaner, more sustainable future, we invite you to join us in making a real impact for Communities and Country. We’re seeking a passionate and experienced First Nations leader to join our Roadside...
Optus is a leading Telecommunications company that is known for delivering innovative solutions to its customers, disrupting the industry, and becoming a technology company with a diverse offering of products and services. With a strong commitment to excellence and a customer-centric approach, we’re committed to pushing the boundaries of artificial intelligence and digital channels to accelerate...
Join to apply for the Contact Centre Manager role at Mable. HomeMade, Mable, Leap In! and Mable Direct are entities under the Attain Healthtech Group of Companies. While our companies are diverse, three similarities bind us: we exist to create lasting, positive change across the entire care and support sector; we believe in technology as an enabler; we’re driven by helping customers attain...
A leading Australian telecommunications company is seeking a Manager for Contact Centre Management to oversee a large government agency. In this senior role, you will drive delivery of managed services including incident management and change delivery. Ideal candidates have over 10 years' technical experience and 6 years' leadership in complex environments. You will engage with senior...
Director, Managed Contact Centre Services Peoplebank is partnering with a leading enterprise organisation to recruit an accomplished senior technical contact centre leader for the role of Director, Managed Contact Centre Services. This is a pivotal executive level position suited to a leader who has built their career from a deep Contact Centre Technical Specialist foundation, progressed into...
1 day ago Be among the first 25 applicants This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$145,000.00/yr - A$145,000.00/yr Lead. Drive. Win. We're on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing...
Join to apply for the Contact Centre Manager role at Mable. Be among the first 25 applicants. 2 days ago. Overview Mable is part of the Attain Healthtech Group of Companies, which includes HomeMade, Mable Direct and Leap In!. These entities share common values: creating lasting, positive change across the care and support sector; believing in technology as an enabler; and driving better...
A leading Australian telecommunications company is seeking a Manager for Contact Centre Management to oversee a large government agency. In this senior role, you will drive delivery of managed services including incident management and change delivery. Ideal candidates have over 10 years' technical experience and 6 years' leadership in complex environments. You will engage with senior...