IT Helpdesk Support jobs in Canberra, ACT

A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...

A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....

Overview InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact. The Role The Support Specialist is a key member of our national...

Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) Hours: Up to 40 hours per week Contract: Initial 12 months, with up to 2 × 12‑month extensions Security clearance: Must be able to obtain Negative Vetting Level 1 (NV1) The Senior Salesforce Helpdesk Support (Salesforce Administrator) is responsible for enabling and partner with users to get the most from the Salesforce...

Commencing in March Part-time contract for 12-months with two possible 12-month extension options Must be an Australian Citizen with a Negative Vetting 1 The Role Step into a senior Salesforce support role where you’ll be the go-to expert for users across a major federal environment, owning Level 1/2 support, data quality, automations and platform optimisation while helping deliver continuous...

IT Support Analyst page is loaded## IT Support Analystremote type: Remotelocations: Australia - New South Wales: Australia - Victoriatime type: Full timeposted on: Posted 6 Days Agojob requisition id: 10000896At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and...

If you live and breathe IT - you'll love this job! This role is varied and never boring! We are growing, so we're after a few more wonderful teammates who like to provide outstanding technical support. A typical day will involve you fixing 'the Google', recovering a Word document and hunting a virus. You're going to have a knack for problem solving. Oh, and did we mention that above all, you're...

A leading IT services company is seeking IT Support personnel for on-call dispatch in Canberra and Adelaide. The role involves providing ticket-based support focusing on AV systems, Microsoft collaboration tools, and basic networking knowledge. Candidates must complete a background verification process. Good customer service and communication skills are essential for this position. Interested...

We are seeking IT Support Team Leads to join our Enterprise Solutions and Technology business area. As an IT Support Team Lead, you will perform a leadership role, exercising a high degree of independence while engaging in technical knowledge transfer. You’ll coordinate and undertake detailed, complex, information technology work that impacts our IT Platforms and operations. This includes...

A leading technology company in Canberra is seeking an experienced Operating Support Manager to oversee IT support services. Responsibilities include leading the Help Desk team, providing VIP support, and managing service delivery. Ideal candidates will have proven experience in Help Desk management, strong communication skills, and ITIL certification. This role emphasizes coaching and teamwork...

A global IT services company is seeking a Sr Tech Field Engineer in Canberra to install, diagnose, and maintain computer-related products. This role requires providing both remote and on-site Level 2 and Level 3 support. Ideal candidates will possess NV1 Security Clearance and have strong IT support service experience. The position emphasizes customer service and effective communication. This is...

Lyra Technology Group is a private equity‐backed holding company that invests and operates industry‑leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...

A global technology company is seeking an ICT Systems Technician to ensure the optimal performance of training systems and ICT infrastructure. Responsibilities include diagnosing hardware and software issues, maintaining system integrity, and providing technical support during training events. Ideal candidates will possess a diploma in Electronics or IT, strong problem-solving and troubleshooting...

A federal government agency in Australia seeks an experienced IT Support Team Lead to oversee IT operations and manage a dedicated team. This role includes providing high-level technical advice and engaging in complex problem-solving for client-facing and internal systems. The ideal candidate should have strong leadership skills, the ability to coordinate diverse IT work, and a commitment to...

A technology service group in Canberra is seeking an experienced Senior Support Analyst. The role involves providing technical leadership, managing IT environments, and ensuring effective support for clients. Candidates should have over 4 years in IT support, excellent troubleshooting abilities, and strong communication skills. The position allows for remote work up to 2 days per week and...

A growing IT support company in Canberra is seeking enthusiastic technical support professionals who are passionate about IT. As the first point of contact, you'll provide phone, remote, or onsite support while managing Windows and Mac workstations. Ideal candidates have strong customer service skills, excellent problem-solving abilities, and a knack for networking. If you're ready to embrace new...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...