Helpdesk Support Analyst jobs in Canberra, ACT

A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....

Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) Hours: Up to 40 hours per week Contract: Initial 12 months, with up to 2 × 12‑month extensions Security clearance: Must be able to obtain Negative Vetting Level 1 (NV1) The Senior Salesforce Helpdesk Support (Salesforce Administrator) is responsible for enabling and partner with users to get the most from the Salesforce...

Overview InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact. The Role The Support Specialist is a key member of our national...

Commencing in March Part-time contract for 12-months with two possible 12-month extension options Must be an Australian Citizen with a Negative Vetting 1 The Role Step into a senior Salesforce support role where you’ll be the go-to expert for users across a major federal environment, owning Level 1/2 support, data quality, automations and platform optimisation while helping deliver continuous...

A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...

A national law enforcement agency in Canberra seeks a Team Member SAP Admin to deliver customer-driven support for the SAP system including HR and finance queries. The role requires demonstrated SAP knowledge and strong customer service skills. Candidates must be Australian citizens and possess or obtain a Negative Vetting 1 security clearance. This position offers a full-time ongoing contract...

IT Support Analyst page is loaded## IT Support Analystremote type: Remotelocations: Australia - New South Wales: Australia - Victoriatime type: Full timeposted on: Posted 6 Days Agojob requisition id: 10000896At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and...

Overview Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Accrue up to an extra 12 days of leave per year through our...

A leading Australian company is seeking a Business Analyst / Project Support Officer in Canberra. This role involves shaping ICT initiatives, managing project documentation, and facilitating communication between teams. Ideal candidates will have strong project coordination and stakeholder engagement skills, along with experience in business analysis. Applicants must be Australian citizens and...

Overview Job Details: Business Analyst/Project Support Officer Location of Role Vacancy Name: Vacancy Name Business Analyst/Project Support Officer Vacancy No: VN352 Employment Type: Full Time Security Clearance Required: Baseline About Us Established in 2012, Omni is an Australian-owned business focused on delivering innovative defence, and critical infrastructure solutions to further...

Lyra Technology Group is a private equity‐backed holding company that invests and operates industry‑leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...

A government recruitment agency is seeking an experienced Senior Application Support Analyst to join their team in Canberra. This role involves investigating and resolving ICT system issues, applying ITIL methodology, and supporting the development of accessible solutions. Candidates should have over 5 years of experience in ICT support roles and should be proficient in either SAP or Salesforce....

Apply for the Finance Systems Support Analyst role at Hall & Wilcox. Position: Nine‑month fixed term, full‑time. Flexible location within Australia, including Melbourne, Sydney, Brisbane, Perth, Newcastle, Adelaide, Canberra and Darwin. Hybrid and flexible working with WFH IT equipment and up to $500 reimbursement for additional equipment. Benefits - Competitive remuneration and career...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

Security Clearance Required: Baseline Location of Role: Canberra, ACT Job Details About Us Established in 2012, Omni is an Australian‑owned business focused on delivering innovative defence, and critical infrastructure solutions to further our national interest. Our locally based, expert teams deliver cutting‑edge technology and pioneering solutions in support of Australia’s sovereign...

Contract Duration - 5 months contract with extension. Location – ACT. Security clearance - Must be able to obtain Baseline. DFP Recruitment is seeking an experienced Senior Application Support Analyst to join our Government Client team. Key Duties and Responsibilities: - Utilise technical expertise and specialist knowledge of business rules to investigate, diagnose, and resolve ICT system...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...