Helpdesk Support Technician jobs in Australian Capital Territory

A leading global IT services provider is seeking a Helpdesk Technician II to join their team in Australia. This is an overnight shift position requiring excellent customer service skills and a strong foundation in desktop productivity products. The technician will provide end-user support primarily via telephone and email while ensuring proper system configurations. The ideal candidate will have...

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...

Australian Citizens residing in Australia only respond. 1. Must have: - Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. - At least one of the following Salesforce certifications: Salesforce Admin/ App Builder/ Developer. Applications without any of these certifications will be not considered. 2. Have specialist ICT skills and knowledge in the...

About the Client Our client is a prominent Australian Government department committed to delivering critical ICT solutions that enable efficient operations across a wide range of functions. They maintain a culture of respect, transparency, collaboration, and balance, engaging with stakeholders nationally and internationally. About the Role We are seeking an experienced Senior Salesforce Helpdesk...

Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) Hours: Up to 40 hours per week Contract: Initial 12 months, with up to 2 × 12‑month extensions Security clearance: Must be able to obtain Negative Vetting Level 1 (NV1) The Senior Salesforce Helpdesk Support (Salesforce Administrator) is responsible for enabling and partner with users to get the most from the Salesforce...

Overview InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact. The Role The Support Specialist is a key member of our national...

A leading electrical services provider in Australia is seeking an IT Support Specialist to join their team. This role will focus on providing exceptional IT support, troubleshooting issues, and assisting with employee onboarding. Ideal candidates will have 3+ years of relevant experience, strong knowledge of Windows and macOS, and a customer-focused mindset. Benefits include private health...

- Canberra ACT - 12 months with 2 12 months extensions - NV1 Security Clearance required Our client a Leading Federal Government agency is looking for a Salesforce Admin/support person to come and work in their team. What You'll Do - Salesforce support for Level 1 & 2 support. - Onboard and empower users to get the most out of Salesforce. - Manage data imports and updates with precision and...

Commencing in March Part-time contract for 12-months with two possible 12-month extension options Must be an Australian Citizen with a Negative Vetting 1 The Role Step into a senior Salesforce support role where you’ll be the go-to expert for users across a major federal environment, owning Level 1/2 support, data quality, automations and platform optimisation while helping deliver continuous...

A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...

A leading IT support company in Coffs Harbour is seeking an experienced IT support professional to provide technical assistance and support. You will work with a dynamic team, addressing helpdesk support across various environments and maintain a strong cybersecurity program. The ideal candidate will have a minimum of 3 years in helpdesk roles, showcasing a commitment to quality, logical...

A leading defence contractor in Canberra is seeking a Field Services Representative to provide technical support to the ADF on the JIC System. The role involves on-site support, maintenance duties, and helpdesk services, requiring at least 6 years of experience in IT systems. Successful candidates will enjoy flexible work opportunities and a culture focused on growth and development....

A technology support firm is looking for a skilled IT Support Technician in North Canberra. The successful candidate will provide both remote and onsite user support, perform daily system maintenance, and liaise with vendors. To excel in this role, you should have experience in Level 1 or Level 2 support, strong technical knowledge of Microsoft systems, and exceptional communication skills....

A global technology company is seeking an ICT Systems Technician to ensure the optimal performance of training systems and ICT infrastructure. Responsibilities include diagnosing hardware and software issues, maintaining system integrity, and providing technical support during training events. Ideal candidates will possess a diploma in Electronics or IT, strong problem-solving and troubleshooting...

A leading defense contractor in Canberra is seeking a Field Technician to provide maintenance support for ADF satellite communication systems. The role is suitable for both newly qualified and senior technicians and includes responsibilities such as technical training delivery and equipment maintenance. Applicants should have a Trade Certificate in Communications or Electronic Engineering and...

A leading IT support company in Coffs Harbour is seeking an experienced IT support professional to provide technical assistance and support. You will work with a dynamic team, addressing helpdesk support across various environments and maintain a strong cybersecurity program. The ideal candidate will have a minimum of 3 years in helpdesk roles, showcasing a commitment to quality, logical...

Join us to co-create solutions for a better future! Job Details Helpdesk Technician II Remote, Posted:1/6/2026 Job Description Job ID#: 62521 Job Category: Information Technology Position Type: Full Time Duration: Permanent Remaining Positions: 1 Details: **This is an OVERNIGHT shift position. The training will be conducted over 2-3 weeks on day shift from 7am-3:30pm. After training, the...

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....