support services jobs in Canberra, ACT

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading tech firm in Canberra is seeking a Service Desk Analyst to provide high-quality ICT support. You will be the primary contact for ICT issues, ensuring smooth operations and exceptional customer service. The role requires strong analytical skills, experience in service desk environments, and an understanding of ITIL frameworks. Join a dynamic team that values inclusivity and offers...

Job Details - Location: Canberra - Position Type: Ongoing / Non-ongoing - Salary: $77,250–$83,878 THE OPPORTUNITIES Support Officers in the National Police Checking Service (NPCS or the Service) are required to support the delivery of the Service by providing timely and accurate customer support to our key stakeholders, including police partner agencies, government and non-government...

A leading technology service provider in Canberra is seeking a Field Service Engineer. This role involves advising on technical requirements, supporting hardware, and mentoring staff while ensuring compliance with workplace safety regulations. Candidates should have experience in IT hardware management and hold a valid NV1 security clearance. The position supports a dynamic work environment with...

A leading defence contractor in Canberra is seeking a Field Services Representative to provide technical support to the ADF on the JIC System. The role involves on-site support, maintenance duties, and helpdesk services, requiring at least 6 years of experience in IT systems. Successful candidates will enjoy flexible work opportunities and a culture focused on growth and development....

A government service provider is seeking a Client Service and Administration Officer in Canberra. The role involves coordinating administrative functions, managing client queries, and preparing documentation for approvals. A strong organizational skill set and the ability to interpret policies are essential, along with effective communication skills. While a Cert III or IV in Government is...

A government department in Canberra is seeking Employment Service Officers to join a high-volume contact centre. This role focuses on managing enquiries, delivering tailored guidance, and applying sound judgement. Candidates must demonstrate excellent customer service, communication skills, and adaptability. This is a full-time role for an initial 3-month contract with a possibility of extension,...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A leading Salesforce support organization in Canberra is seeking an experienced Salesforce Support Specialist. The ideal candidate will have over 3 years of experience in Salesforce applications support, possess relevant certifications, and excellent communication skills. Responsibilities include user provisioning, debugging production incidents, and managing data imports. Candidates must hold a...

A leading infrastructure services company in Australia is seeking an Operations Support Officer for a FIFO role on Barrow Island. Candidates should have mechanical aptitude and an unrestricted manual driver’s license. The position entails working in physically demanding conditions and requires strong teamwork and reliability. This role offers pay at $45.33 per hour, a supportive work environment,...

A staffing and consulting firm is seeking a Service Desk Analyst in Brisbane. This role requires 3+ years of IT support experience with expertise in Windows and Mac OS. Key responsibilities include analyzing service desk issues, assisting customers, and ensuring effective communication. You will also mentor junior staff and engage in process improvements. The role is mostly remote after initial...

Join to apply for the Consultant / Senior Consultant - Client Support Services role at Atturra. What you'll be doing We are looking for Senior Consultants to join our team. You will work closely with our clients, analyse different approaches, evaluate solutions, and utilise the best method to meet our client's requirement efficiently. Duties and Responsibilities - Managing and actioning...

We are looking for Senior Consultants to join our team. You will work closely with our clients, analyse different approaches, evaluate solutions, and utilise the best method to meet our client's requirement efficiently. Duties and Responsibilities - Managing and actioning client support cases through our ticketing system, prioritising requests to deliver high-quality service and outcomes. -...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Position Overview Kimberley Aboriginal Medical Services – Broome WA The Remote Services Support Officer will be based in Broome. This role plays a crucial role in providing administrative assistance to the Remote Services team and other key personnel. This position requires effective communication and interaction with both internal and external clients, particularly relating to queries from...

A mechanical and electrical services provider seeks an Electrician or Electrical Engineer in Braeside, VIC. The role offers a salary of $90k-$95k p/a plus super, focusing on remote support for troubleshooting PLC-based automated logistics systems. Candidates should have a strong background in electrical trades, excellent communication skills, and the ability to manage high-stress situations. Full...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

A tech staffing agency is seeking a Service Desk Analyst to provide desktop support and resolve technical issues for end-users. This position requires at least one year of IT support experience and excellent communication skills. The role initially requires on-site training in Brisbane, but it offers remote flexibility afterward. Benefits include medical, dental, and professional development...