What you'll do As a Customer Success Manager, you will be focused on driving customer loyalty, retention, and growth. This is done by creating visibility of our customer experience across the Regnology client ‘customer journey’ using a combination of KPIs, customer feedback such as NPS and insights which will be combined to track the ‘health score’ of each client account. You will act as client...
Overview A little about us… We’re Henderson Advocacy, Australia’s leading residential and commercial buyers agency, purchasing over $1 billion worth of properties and securing 83% of them off-market for our clients. We're the rocket ship propelling wealth-building strategies for everyday Australians and ambitious investors. Our team doesn’t just work hard; we create wow moments for our clients....
⭐️ Heads up! This role is based in-person at our office in sunny Brisbane, Australia. 🌎 About Askable Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. We saw a world full of great ideas bogged down by slow, unresponsive research methods. So, we set out to build a new way—one that makes...
Overview Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies...
PostGrid is a global leader in enterprise SaaS platform for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope, while ensuring clean address data. Operating at massive scale across multiple regions, we’re redefining how brands...
A tech startup in the mining sector is seeking a Customer Success Manager to oversee post-implementation success and advocate for our customers. In this hybrid role based in Western Australia, you will manage customer relationships, ensure meaningful adoption of our software, and drive outcomes by collaborating with cross-functional teams. Ideal candidates will have at least 3 years of experience...
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements,...
A dynamic healthcare organization is seeking a Client Success Manager to enhance client relationships in the clinical trial space. This remote position requires expertise in managing sponsor accounts and delivering exceptional service. Candidates should have a Bachelor's degree and 3–7 years of experience in project management or clinical research. Strong communication and organizational skills...
A leading financial services provider in Australia is seeking a Customer Success Manager to enhance client relationships within its PropertyIQ team. This role involves enabling clients to achieve their business objectives through effective coaching and project management. Candidates should possess strong communication skills and a solid understanding of strata business processes. The position...
A leading Australian lender is seeking a Broker Success Manager for a remote position in Western Australia. In this role, you will enhance the broker experience by assisting Business Development Managers and onboarding new brokers. The right candidate will have lending experience, knowledge of home loan products, and strong communication skills. Benefits include career progression opportunities...
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars. SR. MANAGER, CUSTOMER SUCCESS (STARLINK) As a Customer Experience Senior Manager, you will be responsible for the...
We're hiring our first Customer Success & Delivery Manager in Western Australia to support hospitals and health services. This is a blended role spanning service management (ITIL v3 aligned) and delivery operations, ensuring customers experience reliable service, clear communication, and continuous improvement. You’ll be the operational point of accountability in WA—coordinating internal teams,...
Customer Success Manager - US (3-6 Years) Upcoming B2B Electronics Manufacturing firm Urgently looking for Customer Success Manager for one of the leading company Responsibilities - Build relationships with key employees among customers - Create plans to address clients’ business needs - Advise clients on creating profitable processes - Schedule regular meetings with customers to ensure they...
Customer Success Technical Adoption Manager (Australia, Remote) Broadcom Canberra, Australian Capital Territory, Australia Job Description As a Technical Adoption Manager (TAM), you will serve as a trusted advisor, driving a cross‑functional, unified customer experience using your technical, communication, and collaboration skills to help our customers achieve their full potential through the...
Customer Success Manager, AI Solutions Join Thomson Reuters to transform professional‑grade AI products into measurable outcomes for Australian legal customers. About The Role As a Customer Success Manager you will own a high‑impact portfolio, build trusted relationships, and drive measurable outcomes from day one. You will translate goals into success plans, orchestrate adoption across teams,...
A leading restaurant franchise in Australia is seeking a Restaurant Manager to coach and lead their team in delivering exceptional customer experiences. The ideal candidate will have a proven ability to lead, a passion for food, and a commitment to respect and inclusion. Responsibilities include managing daily operations and supporting team success. Join a vibrant environment where your...
Customer Success Technical Adoption Manager (Australia, Remote) page is loaded## Customer Success Technical Adoption Manager (Australia, Remote)locations: AUS-Perth Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: R024764Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create...
A global technology company is seeking an IT Customer Success Manager to onboard and enhance customer satisfaction. This role requires at least 2 years of experience in a customer success context, along with strong communication skills and proficiency in handling B2B SaaS products. You'll be responsible for developing client relationships, guiding their success journey with tailored support, and...
🔍 About Us CorePlan is a Perth tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our momentum is strong. We are a high-performing team of self-starters building the next generation of...
We’re committed to being the best Business Bank in our chosen markets. For over 30 years we’ve provided innovative banking services to successful businesses. As part of Business Banking, our PropertyIQ team is dedicated to delivering an outstanding software experience for the strata industry and our strata clients. At Macquarie, our advantage is bringing together diverse people and empowering...