Senior Technical Support jobs in Canberra, ACT

A leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site role emphasizes work/life balance and...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We’ve...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

Senior SAP Systems Analyst (SAP Technical Support Officer) Location: Canberra, Australian Capital Territory, Australia Job Details Australian citizenship required – no PR or Work Visa holders – must hold active Negative Vetting Level 1 clearance (DFAT will not sponsor upgrades). Resume: tailored in docx format. Summary response: one page ***** characters) covering selection criteria. RFQ ID:...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Senior SAP Systems Analyst Australian citizenship required. No PR or Work Visa holders. Must hold an active Negative Vetting Level 1 clearance (DFAT will not sponsor upgrades). What to Submit A tailored resume in docx format A one page ***** character) summary response to the selection criteria below. RFQ Details RFQ ID : LH-***** Agency : Department of Foreign Affairs and Trade (DFAT) Closing...

Senior Technical Support Engineer, OpenShift Join to apply for the Senior Technical Support Engineer, OpenShift role at Red Hat The Senior Technical Support Engineer resolves non-routine technical issues and plays a key role in ensuring customer success. With minimal instruction, this role demonstrates good judgment in troubleshooting and solving moderately complex problems that impact the...

Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Our client is asecurity-focused managed services and consulting organisation, delivering high-assurance network and cyber security services to enterprise and government customers. They are seeking an experiencedLevel 3 Technical Support Engineerwith deep Fortinetexpertise. This is a senior escalation roleoperatinginhigh-security, clearance-required environments. Locations: Melbourne | Sydney |...

A leading energy company in Australia is looking for a Zone Substations Technical Officer to support asset management functions, ensuring the maintenance and performance of electricity distribution systems. The ideal candidate will hold a Certificate III in Electrotechnology and have experience in construction and fault-finding within electrical systems. This full-time position offers a salary...

Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100 / 500 / 1000 companies to small and mid-sized organizations in Canada / US. We are currently searching for a B ilingual Technical Customer Support Specialist - English & Spanish- Remote for our IT Financial Services SaaS client for their Australian office. Role : Bilingual Technical Customer...

Job Details: TSPV Technical Support Officer Full details of the job. Vacancy Name Vacancy Name TSPV Technical Support Officer Vacancy No Vacancy No VN345 Employment Type Employment Type Full Time Security Clearance Required Location of Role Contribute to the delivery of the agreed SoW to the satisfaction of the client including: Respond to client ICT support services in accordance with...

One of our Federal Government clients is looking for a SAP Technical Support Officer in Canberra. We are looking for the following Skills/Experience: - Assist FHS and SAP users to resolve issues, including maintaining help desk records. - Ensure documentation and training materials are developed and updated for common support issues. - Manage and perform User Acceptance Testing (UAT) for SAP...

Technical Support Engineer Location: ACT Engagement: Permanent, full‑time (24/7 rostered shift environment) Security Clearance: NV1 Clearance (Minimum) | TS preferred or ability to upgrade Inside the role: - Team Environment: Small, operationally tight‑knit SATCOM team working alongside Defence personnel on live systems (Wideband and Narrowband). - Core Function: Tier‑1 operational...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

Canberra, Australia | Posted on 17/06/2025 Arventa is a leading provider of powerful risk management cloud based systems. Our cutting edge solutions provide organisations, regardless of type, size, or corporate infrastructure complexity, the power to monitor and manage the performance of their compliance. Job Description Who we are: Arventa was founded in 1996 and supports more than 3,000...