remote support engineer jobs in Queanbeyan, NSW

A leading open source software company is seeking a Cloud Support Engineer to assist customers with technical needs regarding Ubuntu and related products. Located in Canberra, this globally remote role requires expertise in Linux support, cloud computing, and advanced troubleshooting skills. Candidates should have a strong academic background and be able to engage effectively with customers. The...

A global IT services company is seeking a Sr Tech Field Engineer in Canberra to install, diagnose, and maintain computer-related products. This role requires providing both remote and on-site Level 2 and Level 3 support. Ideal candidates will possess NV1 Security Clearance and have strong IT support service experience. The position emphasizes customer service and effective communication. This is...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A mechanical and electrical services provider seeks an Electrician or Electrical Engineer in Braeside, VIC. The role offers a salary of $90k-$95k p/a plus super, focusing on remote support for troubleshooting PLC-based automated logistics systems. Candidates should have a strong background in electrical trades, excellent communication skills, and the ability to manage high-stress situations. Full...

A technology services provider in Australia is seeking an Associate Network Engineer to join their Networks Managed Services team. This full-time role involves providing technical support, monitoring network performance, and assisting in customer projects. Ideal candidates have 2+ years in a professional environment, a strong understanding of networking and security, and excellent communication...

A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

A leading Australian IT services provider in Cairns is looking for an Associate Systems Engineer to support end-users onsite, remotely, and in the field. You will work with Windows, Apple devices, and various tech environments. The role includes troubleshooting, desktop support, and contributing to project activities. Experience in desktop support, customer service skills, and some basic...

A global technology company is seeking a Senior Support Engineer to provide technical support and customer advocacy. In this role, you will troubleshoot complex issues, communicate effectively with customers, and collaborate with global engineering teams. Candidates should have a minimum of 6 years of relevant experience, be fluent in English and Japanese, and possess strong analytical and...

A global technology company is seeking a Solutions Engineer II to support sales with technical skills and foster relationships with customers and partners. The role involves conducting presentations, preparing proposals, and providing troubleshooting support. Candidates should have knowledge of network infrastructure, cloud technologies, and programming languages. This position offers competitive...

A leading technology company in Australia is seeking a Senior Customer Support Engineer to manage customer CDN configurations and communicate customer needs with teams. Candidates should have at least 2 years of experience in customer support, strong written communication skills in English and Japanese, and familiarity with programming languages. This role is remote with potential for hybrid work...

A leading cyber insurance innovator is seeking a Level 2 Platform Support Engineer to support users and partners. This role requires troubleshooting and resolving technical issues, maintaining communication with stakeholders, and documenting processes. Candidates should hold a Bachelor’s degree and have experience with Jira or similar tools. The position is remote, with benefits including...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A growing cybersecurity firm in Australia is seeking an Associate Customer Support Engineer to join their remote team. You will handle customer inquiries, manage support tickets, and assist with onboarding while ensuring an excellent user experience. The ideal candidate has strong technical skills, customer support experience, and knowledge of cybersecurity concepts. This role fosters...

A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...

A leading technology company in Adelaide is seeking a Senior Technical Field Engineer to manage and support end user computing and service desk equipment. The successful candidate must have NV1/NV2 Security Clearance and will provide both remote and on-site support. Responsibilities include diagnosing, maintaining, and servicing equipment, while ensuring customer satisfaction. Strong time...

A leading open source software company is looking for a Support Manager in Canberra. This role involves managing support teams, ensuring customer satisfaction, and driving continuous improvement in service delivery. Candidates should have extensive CLI experience with Linux, proven leadership skills, and a strong customer focus. The company offers a distributed work environment, annual...

A leading tech company in Melbourne is seeking a Senior Support Engineer to join their Global Support team. This role involves troubleshooting issues with HashiCorp products and ensuring customer success. Candidates should have at least 6 years of Support Engineering experience, strong communication skills, and proficiency in scripting. You will work closely with customers and cross-functional...