A leading technology firm in Perth is seeking a Service & Support Engineer to join their Customer Service team. This role involves working across the full service delivery lifecycle, ensuring customer KPIs are achieved through effective incident management and problem resolution. Candidates should have a relevant degree and experience in technical support, particularly in train control systems....
A global technology company is seeking a Senior Support Engineer to provide technical support and customer advocacy. In this role, you will troubleshoot complex issues, communicate effectively with customers, and collaborate with global engineering teams. Candidates should have a minimum of 6 years of relevant experience, be fluent in English and Japanese, and possess strong analytical and...
A leading cyber insurance innovator is seeking a Level 2 Platform Support Engineer to support users and partners. This role requires troubleshooting and resolving technical issues, maintaining communication with stakeholders, and documenting processes. Candidates should hold a Bachelor's degree and have experience with Jira or similar tools. The position is remote, with benefits including...
A technology firm is seeking a Technical Support Engineer in Australia to assist customers in complex development environments. The position requires excellent customer service skills, a bachelor's degree in computer science or equivalent, and 2-3 years of technical support experience. This role is remote but may require occasional travel. The annual salary is between $60,000 and $75,000...
A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...
A prominent cybertech company is seeking an Associate Customer Support Engineer to enhance customer satisfaction by delivering exceptional support remotely in Australia. This role involves managing support tickets, providing real-time guidance, and contributing to onboarding processes. Candidates should have a strong technical aptitude, prior experience in customer support, and an understanding...
An international Maritime and Defense Technology company seeks a Graduate Service & Systems Engineer in Fremantle. This role involves providing remote support and guidance to global customers in maritime and defense. With a focus on navigation and control systems, extensive training is provided, along with opportunities for international travel. The ideal candidate is an Australian Citizen or...
A leading SaaS company in Australia is looking for a Senior Application Support Engineer. This position focuses on resolving complex customer issues, empowering team members through mentorship, and providing technical ownership for critical problems. The ideal candidate will have over 3 years of experience in technical support, a degree in a relevant field, and a passion for backend technologies....
Join to apply for the Remote Support Engineer role at Rockwell Automation Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide...
A leading AI technology firm is seeking an API Support Engineer to provide customer support and troubleshoot their API integrations. The ideal candidate has 1+ years of experience in a support role and a strong technical background. Responsibilities include acting as the first line of support for customers, managing bug reports, and contributing to technical documentation. This position offers a...
A global technology company is seeking a Solutions Engineer II to support sales with technical skills and foster relationships with customers and partners. The role involves conducting presentations, preparing proposals, and providing troubleshooting support. Candidates should have knowledge of network infrastructure, cloud technologies, and programming languages. This position offers competitive...
A leading technology company in Australia is seeking a Senior Customer Support Engineer to manage customer CDN configurations and communicate customer needs with teams. Candidates should have at least 2 years of experience in customer support, strong written communication skills in English and Japanese, and familiarity with programming languages. This role is remote with potential for hybrid work...
A health technology company is seeking a Remote Support Engineer to provide exceptional customer support related to their Patient Care and Cardiology Informatics solutions. The role involves troubleshooting, resolving technical issues, and maintaining customer satisfaction. Fluent German and a degree in Computer Science are required. The position allows remote work for suitable candidates within...
Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...
A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...
A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...
A growing cybersecurity firm in Australia is seeking an Associate Customer Support Engineer to join their remote team. You will handle customer inquiries, manage support tickets, and assist with onboarding while ensuring an excellent user experience. The ideal candidate has strong technical skills, customer support experience, and knowledge of cybersecurity concepts. This role fosters...
A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...
Remote Support Engineer with DICOM and HL7 (m/w/d) At Philips, we believe our people make the difference. As a Remote Support Engineer, you'll play a key role in helping customers succeed and improving lives through technology. We're looking for someone who enjoys solving technical challenges and building trusted relationships with customers. As a Remote Support Engineer, you'll be the first...
A leading tech company in Melbourne is seeking a Senior Support Engineer to join their Global Support team. This role involves troubleshooting issues with HashiCorp products and ensuring customer success. Candidates should have at least 6 years of Support Engineering experience, strong communication skills, and proficiency in scripting. You will work closely with customers and cross-functional...