remote support engineer jobs in Canberra, ACT

A global IT services company is seeking a Sr Tech Field Engineer in Canberra to install, diagnose, and maintain computer-related products. This role requires providing both remote and on-site Level 2 and Level 3 support. Ideal candidates will possess NV1 Security Clearance and have strong IT support service experience. The position emphasizes customer service and effective communication. This is...

A leading open source software company is looking for a Support Manager in Canberra. This role involves managing support teams, ensuring customer satisfaction, and driving continuous improvement in service delivery. Candidates should have extensive CLI experience with Linux, proven leadership skills, and a strong customer focus. The company offers a distributed work environment, annual...

A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...

A growing cybersecurity firm in Australia is seeking an Associate Customer Support Engineer to join their remote team. You will handle customer inquiries, manage support tickets, and assist with onboarding while ensuring an excellent user experience. The ideal candidate has strong technical skills, customer support experience, and knowledge of cybersecurity concepts. This role fosters...

A leading SaaS company in Australia is looking for a Senior Application Support Engineer. This position focuses on resolving complex customer issues, empowering team members through mentorship, and providing technical ownership for critical problems. The ideal candidate will have over 3 years of experience in technical support, a degree in a relevant field, and a passion for backend technologies....

A mechanical and electrical services provider seeks an Electrician or Electrical Engineer in Braeside, VIC. The role offers a salary of $90k-$95k p/a plus super, focusing on remote support for troubleshooting PLC-based automated logistics systems. Candidates should have a strong background in electrical trades, excellent communication skills, and the ability to manage high-stress situations. Full...

A leading tech company in Melbourne is seeking a Senior Support Engineer to join their Global Support team. This role involves troubleshooting issues with HashiCorp products and ensuring customer success. Candidates should have at least 6 years of Support Engineering experience, strong communication skills, and proficiency in scripting. You will work closely with customers and cross-functional...

A global technology company is seeking a Solutions Engineer II to support sales with technical skills and foster relationships with customers and partners. The role involves conducting presentations, preparing proposals, and providing troubleshooting support. Candidates should have knowledge of network infrastructure, cloud technologies, and programming languages. This position offers competitive...

A leading cyber insurance innovator is seeking a Level 2 Platform Support Engineer to support users and partners. This role requires troubleshooting and resolving technical issues, maintaining communication with stakeholders, and documenting processes. Candidates should hold a Bachelor's degree and have experience with Jira or similar tools. The position is remote, with benefits including...

A health technology company is seeking a Remote Support Engineer to provide exceptional customer support related to their Patient Care and Cardiology Informatics solutions. The role involves troubleshooting, resolving technical issues, and maintaining customer satisfaction. Fluent German and a degree in Computer Science are required. The position allows remote work for suitable candidates within...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A technology firm is seeking a Technical Support Engineer in Australia to assist customers in complex development environments. The position requires excellent customer service skills, a bachelor's degree in computer science or equivalent, and 2-3 years of technical support experience. This role is remote but may require occasional travel. The annual salary is between $60,000 and $75,000...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A leading IT provider in Australia is seeking a skilled Network Engineer to join their Support Engineering team. You will be responsible for providing both remote and on-site network support, troubleshooting client issues, and maintaining optimal performance of network infrastructure. Strong communication skills and hands-on experience with firewalls, switches, and routers are essential. The...

A prominent cybertech company is seeking an Associate Customer Support Engineer to enhance customer satisfaction by delivering exceptional support remotely in Australia. This role involves managing support tickets, providing real-time guidance, and contributing to onboarding processes. Candidates should have a strong technical aptitude, prior experience in customer support, and an understanding...

A reputable energy solutions company in Sydney is seeking a technical support engineer to assist customers remotely and on-site with energy storage systems. Key responsibilities include troubleshooting, fault analysis, documentation, and customer training. Candidates should have a Bachelor's in Electrical or Energy Engineering and strong communication skills. Experience in the energy storage...

A leading technology company in Australia is seeking a Senior Customer Support Engineer to manage customer CDN configurations and communicate customer needs with teams. Candidates should have at least 2 years of experience in customer support, strong written communication skills in English and Japanese, and familiarity with programming languages. This role is remote with potential for hybrid work...

Remote Support Engineer with DICOM and HL7 (m/w/d) At Philips, we believe our people make the difference. As a Remote Support Engineer, you'll play a key role in helping customers succeed and improving lives through technology. We're looking for someone who enjoys solving technical challenges and building trusted relationships with customers. As a Remote Support Engineer, you'll be the first...