A leading IT service management provider in Canberra is seeking a MIM / Problem Manager to oversee ITIL based service support and manage service delivery. The successful candidate will lead initiatives to improve service quality, facilitate compliance, and handle major incidents effectively. A strong background in major incident and problem management, along with ITIL 4 certification, is...
About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA’s. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...
Operations Analyst (Incident & Problem Management) Join to apply for the Operations Analyst (Incident & Problem Management) role at Australian Digital Health Agency. About the Agency As the steward for digitally enabling Australia’s health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person‑centred, connected...
A leading technology company in Darwin is seeking a Problem Coordinator to oversee Problem Management processes across multiple client accounts. This role is essential for minimizing business impact from Problems by identifying and resolving root causes of Incidents. The ideal candidate should possess knowledge of ITIL practices, strong communication skills, and the ability to multitask...
A leading enterprise technology provider is looking for an experienced SAP Incident & Problem Manager to join its Federal Government SAP Practice. This role involves end-to-end management of incidents and problems, ensuring quality service delivery in a complex environment. Ideal candidates have 4 to 6 years of IT industry experience, proven problem management skills, and experience with...
A leading technology company in Australia seeks a Problem Coordinator to manage Problem Management processes across client accounts. This role requires strong ITIL knowledge, excellent coordination skills, and the ability to analyze incident trends. Key responsibilities include leading investigations, managing the lifecycle of Problems, and collaborating within a team. The successful candidate...
A leading real estate information provider is seeking an Incident & Problem Manager in Sydney, Australia. The successful candidate will establish consistent incident management processes and support ITIL best practices to enhance service quality. A minimum of 5 years' experience in IT service management and expertise in JIRA Service Management is required. This role also promotes a hybrid working...
A global technology company is seeking an experienced Incident/Problem Manager in Australia. The candidate should have at least four years of experience in an IT role, demonstrating strong facilitation and communication skills. Responsibilities include managing major incidents, coordinating responses, and implementing IT service management processes. Ideal candidates will have a strong knowledge...
Overview Infrastructure, Cloud & DevOps - Connecting Australian companies and leaders with the very best talent in the market - 3-month daily rate contract - Market leading Australian business - High performing team, valuing collaboration Opportunity for an Incident & Problem Manager to join a market leading Australian organisation on a 3-month contract. You will work with the wider team...
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. Domain is a leading property marketplace...
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive...
Incident & Problem Manager Job Description Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections...
Overview Incident & Problem Manager Job Description Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and...
MIM / Problem Manager page is loaded## MIM / Problem Managerlocations: Canberra, ACT, Australiatime type: Full timeposted on: Posted Todayjob requisition id: REQ569731What success looks like in this role:Job SummaryOversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, focusing on incident, major incident, and problem...
Join to apply for the Problem Manager role at Capgemini Your Role Primary Purpose Of The Role: The Problem Manager is responsible for leading the Problem Management function within Defence ICT operations. This role focuses on identifying and resolving the root causes of recurring incidents, improving service reliability, and driving long-term solutions through collaboration with internal teams...
About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA's. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry‑Specific Software Solutions,...
Operations Analyst (Incident & Problem Management) Apply to the Operations Analyst (Incident & Problem Management) role at the Australian Digital Health Agency . About the Agency As the steward for digitally enabling Australia's health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected...
- Must be able to work independently, take the initiative and be a self-starter. Must have minimum 4yr experience in Incident / Problem manager role Strong facilitation skills to command-and-control major incident bridges to ensure timely resolution (Actively run a major incident bridge independently). Excellent verbal and written communication skills are required in all aspects of this role. You...
About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA’s. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...