IT Services jobs in Canberra, ACT

A government agency is seeking a Service Desk Analyst in Canberra. The role involves delivering IT and hardware support to staff, managing workload through a ticketing system, and mentoring junior team members. Key responsibilities include providing level 1 and 2 technical support, maintaining documentation, and adapting to a shift roster. Candidates should have a strong background in IT support...

A leading IT services company in Canberra is seeking an experienced ITSM professional to develop and maintain service management practices based on ITIL and Agile methodologies. The ideal candidate will have proven experience in managing services, documenting processes, and working collaboratively in a team. This position offers a 12-month contract with extensions and requires candidates to have...

A leading technology services provider is seeking a Regional Field Services Manager in Canberra. This role involves overseeing field support teams, ensuring high-quality technical support and service delivery to government clients. The ideal candidate will have strong leadership and communication skills, as well as experience in managing field support teams. A mandatory NV1 or NV2 security...

IT Service Continuity Management Practitioner Company: NEC Corporation Office Location: Majura Park, ACT, AU, 2609 Date: 10 Dec 2025 The IT Service Continuity Management (ITSCM) Practitioner is a key member of the Service Management and Service Integration & Management (SIAM) function, operating within a complex multi‑vendor environment. The team will be responsible for the implementation and...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

A government department in Australia is looking for a Service Desk Agent to provide first-point support for IT services. The role involves managing service requests and incidents while ensuring a professional demeanor. Ideal candidates will have experience in a call center and the ability to obtain a Security Clearance. This is a full-time, entry-level position based in Canberra, focusing on...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A leading IT services provider in Canberra is looking for a passionate entry-level Service Desk Agent to join their team. In this role, you'll be the first point of contact for clients, solving customer issues and delivering high-quality support. The position requires strong communication skills and a willingness to learn. You'll work in a dynamic environment with opportunities for growth in...

A leading IT services provider in Canberra is seeking an experienced IT Service Management professional. The role involves developing Service Management strategies and policies, implementing processes, and managing risks within the organisation. Applicants should have a strong knowledge of the ITIL framework and experience with governance changes. Interested candidates can apply via email or...

About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...

Senior IT Continuity Lead Service Management Officer Senior IT Continuity Lead Service Management Officer 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ARIS•ZINC GROUP Senior IT Continuity Lead Service Management Officer - Canberra Based - Baseline Security Clearance mandatory - Length of...

A leading technology company based in Canberra is seeking an experienced Engineer in Service Management. The role involves ensuring IT services meet performance standards, managing SLAs, and collaborating with IT teams. Candidates should have strong analytical skills, service delivery management experience, and excellent communication abilities. A minimum of 2 years in a complex IT environment...

One of our Federal Government clients is looking for IT Service Management in Canberra. We are looking for the following Skills/Experience: - Review and development of Service Management Strategy and ITSM Policy appropriate to agency level. - Developing professional streams to establish ITSM career pathways and mitigate skill gaps. - Demonstrated experience successfully negotiating and...

A leading technology solutions provider is looking for an IT Service Continuity Management Practitioner based in Canberra. The role involves ensuring compliance with ITIL processes and managing service continuity across multiple vendors. Candidates should have at least 5 years of ITSM experience, strong communication skills, and familiarity with risk management. The position emphasizes continuous...

APS6 Senior IT Continuity Lead Service Management Officer Australian Citizens residing in Australia only respond. must have baseline clearance. Responsibilities - 1. ITIL Certification and a strong understanding of service levels. - 2. Minimum 5 years experience in service continuity and disaster recovery (DR) within a medium/large organization ICT environment. - 3. Experience in service...

A leading IT services provider seeks a Site Team Leader in Canberra to lead their field support team in delivering high-quality technical support to government clients. The ideal candidate should have proven experience in managing technical service teams, strong stakeholder management skills, and be capable of resolving complex technical issues. A relevant IT degree and NV1 or NV2 AGSVA security...

A leading IT support firm in Canberra is seeking an IT Support Officer to assist AEC staff with their IT needs. The role involves providing on-call support, troubleshooting hardware and software issues, and maintaining knowledgebase articles. Ideal candidates will possess strong skills in service delivery, administration, and communication, ensuring professional support across various AEC...

A leading IT services provider is seeking an APS6 Senior IT Continuity Lead Service Management Officer in Canberra. The role requires expertise in ITIL, service continuity, and disaster recovery, along with strong stakeholder management skills. Candidates must possess a minimum of 5 years experience in related fields and demonstrate a commitment to learning and improvement. Join us to enhance...

Australian Citizens residing in Australia with Baseline Clearance only respond. - Contract start 16 October 2023 to 12 months, 12 months extensions. - An opportunity to come in at the ground floor of a new ITSM function, and lead the development of all processes, tools and governance. - Practical experience with ITIL 4 and general ITSM practises in an Agile context is required. - 12-month...

A government department is seeking experienced Business Analysts to join their team in Canberra. In this role, you'll conduct business and technical analysis on complex digital projects, producing high-quality documentation and leading stakeholder consultations. Experience in Agile methodology and with complex IT systems is essential. This position offers a contract starting January 15, 2024, for...