Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...
Contact Centre Service Consultant Contact Centre Service Consultant Req ID: Department: AR Customer Engagement Hub Division: Australia Retail Location: Docklands About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant...
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role An EDB Specialised Consultant of Deposits and Payments plays a key role in providing expert support and delivering superior customer service as part of the Specialised Team within the Contact...
A global financial services firm based in Docklands, VIC, seeks a Contact Centre Manager to lead high-performing teams in a dynamic environment. You will drive service excellence while overseeing multi-channel customer operations. The ideal candidate brings at least 5 years of operational management experience and strong stakeholder engagement skills. This position offers career development and...
- Manager-level role within Operations & Partnerships, Master Trust - High-impact role influencing a key outsourced partnership and enterprise risk outcomes - 12-month max-term, full-time opportunity, based in Sydney Make your mark on one of Australia’s largest superannuation transformation journeys. At Insignia Financial, we’re reshaping how operations, risk and partnerships work together to...
At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our...
Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We’re looking for Customer Service Officers (Hub Specialists) to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex...
The Opportunity Due to continued business growth we’re excited to offer this permanent position for an experienced Workforce Planner to join our team. This role plays a critical part in analysing, forecasting, planning workforce supply and demand and assessing gaps to support the Rostering and Service Delivery teams in ensuring that we have the right people - with the right skills in the right...
Your career in healthcare made personal At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. The...
Specialist Technician - East Apply now Job no: 508587 Work type: Casual, Permanent Full Time, Permanent Part Time Location: VIC - Metro Categories: Education & Warranty About Us JB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT...
A not-for-profit health organization in Docklands, Australia, is seeking an Intake and Assessment Officer to provide person-centred mental health intake and referral services. The ideal candidate will have at least 3 years of clinical experience and a strong understanding of mental health services. Responsibilities include responding to client calls, conducting assessments, and ensuring...
Provide a high level of Construction Risk Engineering support for Chubb Insurance operations in Australia and globally when required. Identify key risks and exposures associated with the full range of Construction related insurance policy coverages. Develop and deliver reports, risk evaluations and other services to both internal and external customers in a professional manner that is...
Job no: 944371 Work type: Permanent / Full time Location: Support Office - Docklands From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas...
You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. The Role The Applications Analyst is responsible for maintaining and...
A leading financial services company in Docklands is seeking a Contact Centre Manager to lead high-performing teams and shape exceptional member experiences. You will drive operational goals across multi-channel contact operations and champion a culture of engagement and innovation. The ideal candidate has 5+ years in operational management, strong stakeholder engagement skills, and proficiency...
- Make your move. Make your mark - Create. Influence. Transform. - Make a difference, make it meaningful Insignia Financial is at an exciting stage in our AI journey. We've developed strong foundations and are now scaling up a purpose-built AI Centre of Excellence - deliberately, with intent, from the ground up. This isn’t AI for the sake of AI. We've taken a governance-first approach and locked...
Expression of Interest: Network Administrator - Victoria Apply now Job no: 506412 Work type: Casual, Permanent Full Time, Permanent Part Time Location: VIC - Metro Categories: Information Technology, Education & Warranty About Us JB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive...
You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. We are seeking a dedicated Workforce Planning Specialist to join our...
Overview As an Insurance and Claims Customer Service Officer (ICCSO), you’ll be the first point of contact for members, claimants, and solicitors via phone (inbound/outbound) regarding new and existing insurance claims. Your goal is to deliver an exceptional customer experience through accurate, timely, and empathetic support. - Hybrid working conditions- 50% in the office per fortnight -...
- Support Senior Leaders within Wrap - Melbourne Location - Hybrid -2 days in the office The opportunity to join our team Great opportunity to support the General Manager Sales and Adviser Success, and the General Manager Operations, Adviser and Client Services within Wrap with a range of co-ordination and business support tasks. This role will suit a proactive team player who thrives in a...